Terms of Service

1. Operator

These Terms of Service ("Terms") are provided by:

Contact: hello@marmaladeskies.dev

2. Service Description

AskLila is a tool that allows users to create guest guides and provide automated responses to guest questions.

The Service is intended for short-term rental hosts.

3. Account

To use the Service, you must create an account via email or third-party providers (e.g. Google, GitHub).

You are responsible for:

• maintaining access to your account
• all activity under your account

4. User Content

You may upload and manage content, including:

• property information
• guest instructions
• rules and FAQs

You retain ownership of your content.

You grant us a limited, non-exclusive license to use this content solely to operate the Service.

To provide certain features, your content may be processed by third-party service providers, including AI providers (such as OpenAI), solely for the purpose of operating the Service.

5. Public Guides

Guest guides created through the Service may be publicly accessible via a link.

You are solely responsible for:

• the content you publish
• ensuring it does not contain sensitive or unlawful information

6. Acceptable Use

You agree not to:

• use the Service for unlawful purposes
• upload harmful, abusive, or misleading content
• attempt to disrupt or misuse the Service

We reserve the right to suspend accounts violating these Terms.

7. AI Responses Disclaimer

The Service may generate automated responses.

These responses may be generated using third-party AI services.

You acknowledge that:

• responses may be inaccurate or incomplete
• you are responsible for verifying critical information

We are not liable for any decisions made based on generated responses.

8. Availability

We aim to provide reliable access but do not guarantee uninterrupted service.

The Service may be modified, suspended, or discontinued at any time.

9. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "as is"
• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid (if any) for the Service

10. Termination

You may stop using the Service at any time.

We may suspend or terminate access if you violate these Terms.

11. Changes

We may update these Terms.

Continued use of the Service constitutes acceptance of updated Terms.

12. Governing Law

These Terms are governed by the laws of the Czech Republic.

13. Contact

For any questions:

hello@marmaladeskies.dev